As we manufacture and sell consumables and food items, our refund policy does not apply to these products.
All products are non-refundable once the order is confirmed.
Returns will only be acceptable in case of manufacturing defects within 7 days from date of delivery.
Sample Packs
We offer sample packs to help you make an informed decision before placing a larger order. Kindly visit the Sample Packs section and order them if you are unsure about any product.
Exceptions and Conditions
Manufacturing Defects: Refunds are only applicable in the case of a manufacturing defect. If you believe your product has a defect, please contact our customer support team immediately.
Damaged During Transit: While we take utmost care in packaging, we do not bear liability for goods damaged during transit. Kindly check the package upon delivery and report any issues to the delivery personnel.
Custom Orders: Custom orders, including personalized packaging and custom-made products, are non-refundable.
Requesting a Refund
Contact Customer Support: If you have any issues with your order that might warrant a refund, contact our customer support team. Provide your order number and details of the issue.
Refund Processing Time: If a refund is approved due to a manufacturing defect, it will be processed within 7-10 business days. The refund will be credited to the original method of payment.
Customer Support
For any questions or further assistance, please reach out to our customer care team before placing your order. Thank you for understanding our policies. We strive to ensure the highest quality in our products and services.
